For more than 30 years, Canadvac Travel Services is the specialist for travel into Eastern Canada. We are providing full receptive services to mostly European but also Australian and North American tour operators.

Reservations Agent/Supervisor – full time

We are looking for a motivated, detailed and service-oriented individual who will be responsible for FIT reservation requests from our tour operators, requests for information on products, passenger support, and assist with designing travel itineraries based on client’s requirements. Furthermore, the individual shall take the lead within our reservations team, and overview daily reservations duties.

Responsibilities include but are not limited to:
  • Perform administrative duties as required
  • Receive, answer and direct incoming telephone calls
  • Respond to queries regarding bookings, itineraries, products and other inquiries from clients and suppliers
  • Data entry and database maintenance related to Canadvac’s offerings
  • Process new reservations, cancellations, and amendments to existing reservations
  • Build relationships with clients and suppliers
  • Provide passenger assistance
  • Maintain a high level of geographical knowledge of Eastern Canada and New England
  • Proof reservations to ensure the accuracy and smooth running of booked itineraries
  • Assist in the completion of projects, as assigned
Position Requirements
  • Ability to work under pressure and multi-task
  • Ability to make decisions and resolve problems as they arise
  • Must be able to communicate effectively orally & written in English, French and/or German
  • Post-Secondary School Education
  • 4 to 5 years of Tourism or Customer Service experience
  • Must be able to work evenings and weekends if required
  • Ability to plan and organize tasks and set priorities
  • Must be a detailed orientated and well-organized person
Please contact us:

106 Duke Street, Chester
Nova Scotia, B0J 1J0

Tel: (902) 273-4040
Fax: (902) 273-4041